Privacy Policy.
Clear, simple, and transparent.

This page explains how Xpertza collects, uses, stores, and protects information when you visit the website, submit a project brief, or work with us directly.

Last updated: June 3, 2026. If you have any privacy-related questions, you can contact Xpertza anytime at contact@xpertza.com.

1. Information We Collect

Collection

Xpertza may collect information you provide directly through contact forms, project brief forms, email, WhatsApp, or other approved communication channels.

  • Name, company name, email address, and phone or WhatsApp details
  • Project requirements, service interests, timelines, and pricing context
  • Files, references, credentials, or working materials you share for project delivery
  • Basic usage or device information collected through standard website analytics or security tools

2. How We Use Information

Usage

Xpertza uses information only where it supports legitimate communication, project delivery, website operations, and ongoing client support.

  • Replying to enquiries and preparing quotes or project scopes
  • Planning, delivering, reviewing, and supporting services
  • Sending project updates, milestone notes, invoices, or support communication
  • Improving site performance, security, service clarity, and communication quality

3. Cookies, Analytics, and Site Security

Website data

The Xpertza website may use standard analytics, spam prevention, and security tools to understand traffic, protect the website, and improve performance. These tools may collect non-sensitive technical information such as browser type, pages visited, referral source, or device information.

If additional cookie management tools are introduced on the live website, this page should be updated to reflect them clearly.

4. Information Sharing

Disclosure

Xpertza does not sell client or visitor information. Information may be shared only when required for service delivery, payment processing, secure hosting, communication tools, legal compliance, or technical support infrastructure.

Examples may include approved collaboration tools, hosting providers, domain access, payment services, or limited delivery partners when necessary to complete scoped work.

5. Retention and Access

Storage

Xpertza retains information only for as long as it is reasonably required for enquiry handling, client delivery, support history, contractual documentation, invoicing records, and lawful business operations.

If you want to request a correction or deletion of directly provided personal information, contact contact@xpertza.com. Requests will be reviewed in line with legal, contractual, and operational obligations.

6. Client Files, Credentials, and Confidential Material

Project security

Where a project requires access to website logins, hosting panels, analytics accounts, ad dashboards, design files, or internal documents, Xpertza uses that access only for the approved scope of work. Sensitive materials are handled with reasonable operational care and should always be shared through secure channels wherever possible.

Clients remain responsible for keeping master account ownership and core billing relationships under their own control unless agreed otherwise in writing.

7. Contact

Support

If you have any questions about this Privacy Policy or how Xpertza handles information, contact us at contact@xpertza.com or through the contact page.

Need clarity before sharing project details?
Ask us directly.

If you want to confirm how Xpertza handles briefs, files, credentials, or client communication before a project starts, we are happy to clarify it in writing.

Contact Xpertza Email us